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Over the past decade, new technologies have
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begun to alter societies dramatically. Entire
 
industries — education, transportation, media,
 
finance, healthcare, publishing — as well as trust in
 
democratic institutions, governance and the very
 
notion of open society are being turned upside down
 
by the digital revolution. Much of what we took for
 
granted — the nature of work, individual rights, the
 
legitimacy of elites, and even what it means to be
 
human — is being questioned across the world by
 
digital transformations.
 
 
 
Despite the original promise of a web based on a
 
decentralized architecture, today’s digital space
 
has become intensely centralized. Over the past
 
ten years, the network effect has enabled tech
 
superpowers to gain astonishing power and wealth,
 
often based on business models that profit from the
 
commercial appropriation of users’ data.
 
 
 
Digital technologies have fundamentally altered
 
the mechanisms through which individuals
 
encounter and consume information and services,
 
engage and communicate with other individuals
 
and with institutions, form self-identities and
 
foster communities. They have also provided new
 
means for individuals to engage with the societal
 
and political spheres, through shared causes and
 
citizen-driven movements. A shift in the dynamics of
 
societal participation can be a force for progressive
 
change towards a more efficient form of organization,
 
or at least a more inclusive or representative one.
 
However, fast and disruptive changes also pose
 
existential challenges to institutions that were
 
conceived in the 20th century but seem to have lost
 
touch with this new reality.
 
 
 
The adverse consequences of the digital revolution
 
– surveillance capitalism based on the exploitation
 
of our personal data; the spread of anonymous
 
online abuse; the growing power of big data
 
monopolies; the decline of mainstream media;
 
orchestrated disinformation and online propaganda;
 
unaccountable algorithmic segregation dividing
 
us into introverted opinion bubbles; an increasing
 
number of surveillance measures under the
 
pretext of fighting against criminal networks; the
 
unaccountable extension of State powers, which is
 
justified as necessary to deal with emerging threats;
 
the impact of machine-learning, automated decision making and smart automation on employment,
 
access to culture1 and privacy2 — all of these challenge the resilience of open and democratic societies.
 
 
 
The disruption of new technologies has triggered
 
new challenges for institutions and regulators, who re increasingly asked to address the impact of the
 
digital revolution on society, protect users’ rights
 
and agency, and establish the conditions for an open
 
and fair digital market to flourish and stimulate
 
innovation in the public interest. To protect the
 
rights of the people from technological forces that
 
often seem both uncontrollable and unaccountable,
 
the EU, its Member States and civil society need
 
to address comprehensively a set of key questions
 
affecting European democracies and societies.
 
 
 
For the EU to innovate and promote governance
 
processes that are more inclusive and encourage
 
people to participate in policymaking, it needs
 
to diversify the input into the debate around the
 
European digital agenda, bringing together cuttingedge knowledge, different sectoral perspectives
 
and innovative thinking that goes beyond past
 
institutional norms. For this reason, the Open
 
Society European Policy Institute (OSEPI) and The
 
European Consumer Organization (BEUC) joined
 
forces to convene a diverse group of civil society
 
representatives to discuss how Europe can shape
 
the next decade of digital transformation in the
 
public interest. During a first meeting with senior
 
EU officials in November 2018, the group called on
 
the European Commission to promote a humancentric approach to the digital transformation in
 
the preparation of the post-2019 EU agenda.
 
 
 
The Sibiu Declaration of May 9 2019 was an
 
important first step in this direction, as EU Member
 
States jointly stressed the need to uphold the
 
principle of fairness in the digital transformation,
 
and committed to help the most vulnerable in Europe
 
and put people before politics.3
 
In June, the Council conclusions on the future of a highly digitised
 
EU went even further by emphasizing the crucial
 
role of a human-centric approach that respects the
 
Charter of Fundamental Rights and ensures respect
 
for privacy, data protection rights and intellectual
 
property rights as well as rules of product safety and
 
liability.4
 
 
 
Europe is now faced with the dramatic challenge,
 
responsibility and opportunity of pioneering a better
 
digital society and bringing human agency back to the
 
centre of innovation, growth and social cohesion. To
 
do so, the next European Commission will need to:
 
 
 
a) Focus on the societal impact of digital
 
technology, looking beyond the single market
 
and individual privacy to develop a European
 
model of digital transformation predicated on
 
human dignity, freedom, democracy, equality,
 
rule of law, human rights, solidarity, justice,
 
inclusion and non-discrimination;
 
 
 
b) Strongly commit to rights-based policies and
 
regulation, particularly at a time when tech
 
giants increasingly push forward narratives and
 
commitments on ethics in what seems like an
 
attempt to dodge issues of public accountability
 
and societal interest (i.e. ‘ethics washing’).
 
Principles informing EU policymaking in
 
the digital sphere should build on the EU
 
Fundamental Rights framework, and expand
 
it to ensure that existing offline rights are
 
protected online;
 
 
 
c) Ensure that transparency, accountability
 
and participation underpin the development
 
of human-centric digital policies in Europe. The
 
genuine, meaningful involvement of civil society
 
in the development of the next digital agenda
 
for Europe will be critical to designing and
 
implementing policies and regulation that serve
 
the public interest and foster open societies.
 
 
 
This paper expands on these three overarching
 
recommendations by identifying eight key areas
 
of focus for the next Commission. Based on
 
contributions from a diverse group of civil society
 
representatives, it addresses specific concerns and
 
suggests possible ways of addressing them.
 
 
 
Pamela Valenti,
 
 
 
Open Society European Policy Institute
 
 
 
____________
 
 
 
 
 
1 e.g., the introduction of upload filters in copyright and terrorist content regulation.
 
 
 
2 e.g., e-evidence and data retention
 
 
 
3 European Council, Sibiu Declaration on the future of Europe, May 9 2019.
 
 
 
4 Council of the European Union, Transport, Telecommunications and Energy Council Conclusions on the ‘Future of a highly digitised
 
Europe beyond 2020: Boosting digital and economic competitiveness across the Union and digital cohesion’, June 7 2019.
 
  
 
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Revisión actual del 23:08 23 abr 2022