2009 - Cloud Computing Bill of Rights - Sam Johnston, James Urquhart, Rich Wellner

Texto

Cloud Computing Bill of Rights

From Cloud Computing Community Wiki

See also: Cloud Computing Manifesto.

User rights

Auditing

1. Events must be securely recorded for a period disclosed to and depending on the needs of the user

2. Logs must be made available by download in a transparent format and optionally online

3. Monitoring should not exceed that required for service delivery, or must be optional

Billing

1. Itemised Invoices must be made available with sufficient information so as to validate the providers' claims

2. Limits must be able to be enforced so as to prevent runaway costs

3. Rates must be transparent, in that a user should be able to calculate and anticipate usage

4. Usage Data (both current and historical) must be available to enable users to monitor usage trends

Backups

1. Bulk Access shall be provided to all user data (including metadata and configuration data)

2. Frequency of access shall not be unreasonably limited (eg >30 days[1])

3. Redundancy should be built into the systems such that user data is protected against loss

Data

1. Encryption of data shall be facilitated where feasible and never unnecessarily hindered

2. Integrity data integrity expectations will be clearly defined

3. Licensing as necessary for delivery of services (eg hosting) is acceptable with explicit permission

4. Metadata and configuration data (eg settings) is included

5. Ownership is retained by the user along with all associated rights (eg copyright)[2]

6. Subusers' data is included (eg Google Apps users have multiple accounts, SalesForce users have customer accounts)

Interfaces

1. Application Programming Interfacess (APIs) shall be maintained for accessing and manipulating data

2. Change control shall allow for all API changes to be notified well in advance

3. Documentation shall be made available online in open standard formats

4. Superseded versions of APIs shall be available for a reasonable period

Wayback Machine: https://web.archive.org/web/20090430192826/http://wiki.cloudcommunity.org/wiki/Cloud_Computing_Bill_of_Rights

Wikipedia: https://en.wikipedia.org/wiki/Cloud_Computing_Manifesto